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FAQ

  • How long do your candles burn for?
    Our candles are made to last. - 200g: burns for 30+ hours - 300g: burns for 60+ hours - 680g: burns for 100+ hours To get the most from your candle, we recommend trimming the wick before each use and letting the wax melt evenly to the edges.
  • What are Sherrydell candles made from?
    All of our candles are made using 100% pure soy wax - a clean, natural alternative to paraffin. It burns beautifully and holds fragrance exceptionally well, giving you a long-lasting scent experience.
  • Are they high quality?
    Absolutely. Each candle is hand-poured in Sheffield with care and intention. Our scents are designed to fill the room - and they linger beautifully, even after the candle has been extinguished. We’re proud of the craftsmanship behind every Sherrydell piece.
  • Will the candle burn properly all the way down?
    Yes, when used correctly, your Sherrydell candle should burn cleanly with little to no wax left at the end. For best results, always allow the first burn to create a full melt pool across the top.
  • What if my candle isn’t burning quite right?
    Don’t worry - candles are sensitive little things, and sometimes they just need a little care. If your flame looks small, struggles to stay lit, or isn’t burning evenly, here are a few tips: - Use a heat source (like a torch or hairdryer) to gently warm and level the surface of the wax. - If the candle has tunnelled or formed a deep hole near the wick, extinguish the flame and warm the top layer until it fully melts and resets smooth. - Always let the wax fully set before relighting. Taking a moment to care for your candle ensures you get the best performance—and keeps the ritual of lighting it feeling special every time.
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