FAQ

Our candles are crafted to last: - 200g: burns for 30+ hours - 300g: burns for 60+ hours - 680g: burns for 100+ hours For the best experience, trim the wick before each use and let the wax melt evenly to the edges.

We craft all our candles from 100% pure soy wax, a clean and natural alternative to paraffin. It burns beautifully and holds fragrance exceptionally well, ensuring a long-lasting scent experience.

Absolutely! Each Sherrydell candle is hand-poured in Sheffield with care and intention. Our scents are crafted to fill the room and linger beautifully, even after the candle is extinguished. We're proud of the craftsmanship behind every piece.

Absolutely! When used correctly, your Sherrydell candle will burn cleanly with little to no wax left. For the best results, let the first burn create a full melt pool across the top.

No worries! Candles can be a bit finicky, but with a little care, you can get them burning perfectly. If your flame is small, struggles to stay lit, or burns unevenly, try these tips: - Gently warm and level the wax surface with a heat source like a torch or hairdryer. - If tunnelling occurs, extinguish the flame and warm the top layer until it melts and resets smoothly. - Always let the wax fully set before relighting. Taking a moment to care for your candle ensures the best performance and keeps the lighting ritual special every time.