PRIVACY POLICY
Last updated: 30.04.25
At Sherrydell, your privacy is important to us. We’re committed to protecting your personal information and being transparent about how we collect, use, and store it. This policy explains what data we collect when you use our website and services, and how we keep it safe.
What Information We Collect
When you place an order, sign up for our newsletter, or contact us, we may collect the following information:
– Your name
– Billing and delivery addresses
– Email address
– Phone number
– Payment details (processed securely and not stored by us)
– Any other information you choose to provide (e.g., product preferences or queries).
How We Use Your Information
We use your information to:
– Process and deliver your orders
– Communicate with you about your order or account
– Send you updates, offers, and news (only if you’ve opted in)
– Improve our website and services
– Comply with legal obligations.
We will never sell or share your personal data with third parties for marketing purposes.
Third-Party Services
We work with trusted partners to help us run our business, such as:
– EVRI for delivering your orders
– Payment processors (e.g., Stripe, PayPal, Shopify Payments) to handle transactions securely
– Email providers for sending order confirmations and newsletters
These partners only receive the information they need and are committed to protecting your data.
Cookies
Our website uses cookies to enhance your shopping experience - like remembering what’s in your cart and helping us understand how visitors use our site. You can choose to disable cookies in your browser settings if you prefer.
Keeping Your Information Safe
We take appropriate measures to protect your personal data from loss, misuse, and unauthorised access. All payment information is processed securely and we do not store card details.
Your Rights
You have the right to:
– Access the personal data we hold about you
– Request corrections or updates to your information
– Withdraw consent for marketing at any time
– Ask us to delete your data, subject to legal obligations
To exercise these rights, please contact us at support@sherrydell.co.uk.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top.
Contact Us
If you have any questions about this policy or your personal data, please email us at:
support@sherrydell.co.uk